Welcome to the Heyward Allen Collision Center


Collision Center Info

Phone Number:Collision Center Hours:
  • Mon - Fri8:00 AM - 5:30 PM
  • Sat - SunWith Family

collision-center-logo
parts-center-logo

Location: 2910 Atlanta Hwy, Athens, GA 30606 | Collision: (800) 260-0228 | 24 Hour Towing: (706) 354-8664

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Heyward Allen Collision Center in Athens, GA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Collision Center we enjoy the challenge of meeting and exceeding those standards each and every time.

We are a certified collision center through Toyota. Each year, our body shop must go through a 2-day recertification program that reviews our training, equipment, staff, and more. We encourage you to browse our site, schedule an appointment and investigate car rental options. You can also request more information by using our online form or by calling (800) 260-0228.

If you don’t see a particular service, click on Contact Us and complete the form. We will gladly answer any questions you may have. If you’d like to visit our shop in person, click on directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!

For more information on the your rights as a consumer you can also visit, www.crashrepairinfo.com

Heyward Allen Toyota Collision Center Testimonials


“I would never go anywhere else, and I appreciate everything they do for me!”
-Vicky K. | 2006 Toyota | January 2015

“Everybody was very nice and courteous!”
-Marion T. | 2008 Chevrolet | January 2015

“Everything was perfect!”
-Harrell H. | 2006 Toyota | December 2014

“They are very courteous and timely!”
-Halford O. | 2012 Toyota | December 2014

“They did a great job and everybody was outstanding!”
-James K. | 2010 Toyota | November 2014

“They were very professional and did a nice job!”
-Helen B. | 2010 Toyota | November 2014

“It was a great experience- very courteous, friendly, and it looks brand new!”
-Arnetha H. | 2011 Ford | October 2014

“Prompt and great service!”
-Sarah D. | 2014 Toyota | October 2014

Heyward Allen in Athens Has A Dedication To Customer Satisfaction

For us, customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available, guaranteed in writing.

We are ready and willing to answer all of your questions concerning the estimating or repair process. Our professional staff will assist you with your insurance company. Their training assures you of quality repairs placing your satisfaction first.

Our policies and standards are designed to provide prompt, competent, courteous and professional service to our customers.

Our philosophy, as professionals, is to exert every effort to eliminate problems before, during and after the repairs are made.

Modern Facilities, the most advanced equipment, trained craftsmen who care, factory compatible paints, and our written warranty add up to your satisfaction.

We want your visit to our collision repair facility to be a positive experience, and we will work toward that goal.

Thank you for the opportunity to earn your business.

The Limited Warranty below is presented for information purposes only. Please see Heyward Allen Collision Center for full details and up to date information.

This is a fragmented seven-part Limited Warranty and stipulations pertained to each fragmented part are stated hereafter:

  1. METALWORK: Provided is a LIFETIME LIMITED WARRANTY, from effective date stated herein, on all metalwork and framework, to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration, excluding rust repairs.
  2. PAINTING, STRIPES AND DECALS: Provided is a LIFETIME LIMITED WARRANTY, from effective date stated herein, on painting-related priming, and paint work against solvent blistering, peeling, hazing, and excessive loss of pigmentation, and, a LIFETIME LIMITED WARRANTY on the application and adhesion of decorative stripes and decals.
  3. MECHANICAL REPAIRS: Provided is a LIFETIME LIMITED WARRANTY, from effective date stated herein, on all mechanical repairs pertaining directly to original collision damage.
  4. PARTS: Provided is a ONE (1) YEAR LIMITED WARRANTY, from effective date stated herein, unless the manufacturer’s warranty is less or more, on new parts installed by or at the Shop. (Please Note: Shop Warranty does not exceed the manufacturer’s warranty.)
  5. SECTION 1-4: The Shop will repair, repaint, or replace any items in section 1-4, when claim is made while present owner stated herein own the vehicle, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle. THIS WRITTEN WARRANTY shall be null and void is the repair is altered, adjusted or tampered with by any person not authorized by Warranty Grantor.
  6. SPECIFICALLY EXCLUDED: A. Incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this LIMITED WARRANTY, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair. B. Rust: Surface rust, rust through, and /or damage caused by rusting of interior or exterior panels are not covered. THIS STATES ALL THE LIMITED WARRANTIES made by the Shop and contains the only promises for which it will be responsible.
  7. CUSTOMER’S OBLIGATIONS: In order to obtain the benefits of this warranty, the owner of the vehicle must do the following: A. Present the owner’s copy of this warranty document to the warrantor before requesting warranted repairs or parts; B. Have any warranted repair, adjustment, or inspection made only at the premises of the warrantor during regular business hours.
  8. ALL WARRANTIES implied by law, including the warranties of merchantability and fitness for a particular purpose, are hereby limited to the warranty period herein and shall expire at the end of such period.

    This WRITTEN WARRANTY shall not be varied, supplemented, qualified or interpreted by any prior course of dealings. This WRITTEN WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by the above named shop. This WARRANTY is not transferable.

    The Limited Warranty above is presented for information purposes only. Please see Heyward Allen Collision Center for full details.

Collision Center Frequently Asked Questions (FAQ)


Q: I want to take my vehicle to Heyward Allen Collision Center but my insurance company said that I have to take it to their preferred shop. Is that true?
A: NO! You have the right to take your vehicle to the shop of your choice. It is against the law for an insurance company to tell you where to get your repairs completed.

Q: My insurance company said that if I used your shop, they would not issue a warranty. Is that true?
A: The warranty is issued by the facility that completes the repair. Heyward Allen Collision Center offers a warranty that meets or exceeds any offered by insurance companies

Q: Does your shop use new factory parts?
A: YES! Heyward Allen prefers to use new factory (OEM) parts for all repairs. Your insurance company may only pay for aftermarket (A/M), like kind and quality (LKQ), rebuilt , reconditioned or recycled (used) parts. Please check with our estimators or your insurance company if you have any questions.

Q: How long will you have my vehicle?
A: Our estimators will give you a time frame based on the initial estimate. Keep in mind that there are often hidden damages that are discovered during the repair process. This can delay repairs while waiting on additional parts and/or insurance company’s approval. We make every effort to repair your vehicle as quickly as possible while doing a safe, quality repair.

Q: What do I have to pay?
A: It is the responsibility of the insurance company to pay each claim less the deductible stated in your policy, if you are using your insurance. If you are a claimant on another persons policy, they should pay the entire claim according to their guidelines. Any deductible or betterment is paid to Heyward Allen Collision Center directly.

Any additional work approved by you that is not covered by the insurance claim is also due at time of pick up.

In all situations it is the customers responsibility to provide payment at time of pick up. It could be in the form of the original insurance check, personal check, cash or credit card. Insurance checks need to be endorsed by all payees, including lien holders. Taking care of this ahead of time will prevent delays when trying to pick up your vehicle. If your repairs are completed under one of our Direct Repair Program (DRP) arrangements with an insurance company you will be asked to pay any deductible that applies and sign a document for us to receive payment from that company.

Q: What about a rental car?
A: If you have rental coverage on your policy your insurance company will cover the cost based on the limits stated in your policy. Check with your insurance agent on your particular details. Just because you have full coverage does not necessarily mean that you have rental car coverage.

If you are a claimant the responsible insurance company will cover your rental, Heyward Allen Toyota offers rental vehicles through the Toyota Rent-A-Car (TRAC) program. Learn more about the TRAC program.

For more information on the repair process you can also visit, www.crashrepairinfo.com

Collision Center Specials

 

Sale-Tag
Headlight Restoration

Let us restore your headlights professionally. If your accident has us replacing one headlight we will restore the other so they will match for any job over $750.00. We will restore both headlights if needed for any job over $1000.00. Regular value of $75.00 per headlight. Coupons need to be presented when vehicle is dropped off.

Towing-Service
No-Charge Towing

We will take care of charges for towing your vehicle to our shop within a 50 mile radius. Repairs must be completed at Heyward Allen Collision center and be over $500.00. Coupons need to be presented when vehicle is dropped off.

Special
No-Charge Pinstripe

If you ever wanted to add pinstripes to your vehicle we will add a stripe in your color of choice free of charge for any repair over $1000.00. Regular $50.00 value. Coupons need to be presented when vehicle is dropped off.

Full-Service
Certified Collision Center

You can trust our Toyota Certified Collision Center to return your Toyota to its pre-accident condition.

Unfortunately, accidents happen. When they do, you can trust our Toyota Certified Collision Center to return your Toyota to its pre-accident condition in Athens, GA at Heyward Allen Toyota, also serving Monroe, Gainesville and the Atlanta metro area! Our exprets will get you back on the road as quickly as possible.

Meet Our Collision Staff


  • Don Ransom

    Don Ransom

    Collision Center Manager

    706-369-5020 Ext. 165
    Email Me
    Don Ransom

    Don Ransom

    Collision Center Manager

  • Josh Miller

    Josh Miller

    Body Shop Painter

    706-369-5020
    More Info
    Josh Miller

    Josh Miller

    Body Shop Painter

    With Heyward Allen since 2006.

  • Kevin Brooks

    Kevin Brooks

    Collison Center Painter

    706-369-5020
    Kevin Brooks

    Kevin Brooks

    Collison Center Painter

  • Daniel Miller

    Daniel Miller

    Body Shop Painter

    706-369-5020
    More Info
    Daniel Miller

    Daniel Miller

    Body Shop Painter

    With Heyward Allen since 2000.

  • Terrell Bailey

    Terrell Bailey

    Collision Center Metal Technician

    706-369-5020
    Terrell Bailey

    Terrell Bailey

    Collision Center Metal Technician

  • Ross Thrower

    Ross Thrower

    Collision Center Metal Technician

    706-369-5020
    Ross Thrower

    Ross Thrower

    Collision Center Metal Technician

  • Tony Brown

    Tony Brown

    Collision Center Metal Technician

    706-369-5020
    Tony Brown

    Tony Brown

    Collision Center Metal Technician

  • Robin McDonald

    Robin McDonald

    Body Shop Technician

    706-369-5020
    More Info
    Robin McDonald

    Robin McDonald

    Body Shop Technician

    With Heyward Allen since 2002.

  • Eddie Haynes

    Eddie Haynes

    Body Shop Porter

    706-369-5020
    More Info
    Eddie Haynes

    Eddie Haynes

    Body Shop Porter

    With Heyward Allen since 2012.

  • Loy Gentry

    Loy Gentry

    Body Shop Foreman

    706-369-5020
    More Info
    Loy Gentry

    Loy Gentry

    Body Shop Foreman

    With Heyward Allen since 1989.

  • Kris Eidson

    Kris Eidson

    Body Shop Technician

    706-369-5020
    More Info
    Kris Eidson

    Kris Eidson

    Body Shop Technician

    With Heyward Allen since 2011.

  • Keith Crew

    Keith Crew

    Body Shop Technician

    706-369-5020
    More Info
    Keith Crew

    Keith Crew

    Body Shop Technician

    With Heyward Allen since 2011.

  • Chuck Couch

    Chuck Couch

    Collision Center Estimator

    706-369-5020 x 163
    Email MeMore Info
    Chuck Couch

    Chuck Couch

    Collision Center Estimator

    With Heyward Allen since 2005.

  • Johnny Marshall

    Johnny Marshall

    Estimator

    706-369-5020 x 164
    Email MeMore Info
    Johnny Marshall

    Johnny Marshall

    Estimator

    With Heyward Allen since 1999.

  • Todd Pierce

    Todd Pierce

    Customer Service Rep / Estimator

    706-369-5020 Ext. 167
    Email Me
    Todd Pierce

    Todd Pierce

    Customer Service Rep / Estimator

  • Trisha Peck

    Trisha Peck

    Collision Center Administrator

    706-369-5020 x 162
    Email MeMore Info
    Trisha Peck

    Trisha Peck

    Collision Center Administrator

    With Heyward Allen since 1996.

  • Angie Wagley

    Angie Wagley

    Collison Center Parts

    706-369-5020 Ext. 166
    Angie Wagley

    Angie Wagley

    Collison Center Parts

Heyward Allen Toyota

2910 Atlanta Hwy, Athens, GA 30606

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(706) 433-0433

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2910 Atlanta Highway • Athens, GA 30606

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Today's Hours:

Open Today! Sales: 8:30am-7pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-6pm

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Heyward Allen Toyota
Heyward Allen Toyota
eholt@heywardallentoyota.com
2910 Atlanta Highway
Athens, GA, 30606 United States
(706) 433-0433
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Heyward Allen Toyota 33.9470196, -83.4395369.