Peter Salazar at Heyward Allen made the whole looking and buying process easy. There was no pressure to buy and he was very knowledgeable of their vehicles. we had to order our vehicle and he kept us updated continuously. June was our finance manager and it was a pleasure. we have bought cars before where we where at the dealership ALL Day. this was not the case here. We were in and out of his office in about an hour. great customer service. will definitely be back and refer friends and family

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Fast and efficient. They called me a day before to let me be able to do all my services needed in one day instead of two separate scheduled times.

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EXCELLENT ATTENTION AND SERVICE.

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After going to several dealerships in Gwinnett County, my clients HIGHLY recommended that I go see Maria Fennell at Heyward Allen Toyota. My clients had bought their last 10 cars from there / her. I’m so glad I followed their advice! Maria was able to find the 2021 RAV4 Hybrid I ultimately wanted for a better price than anywhere else. It’s not easy finding cars in this market. She worked hard. I’m super happy and grateful!

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My dad and I went yesterday to buy a new car for him and we were so lucky to get the one we wanted. A 2021 Toyota Highlander Hybrid LE! Trey and JR made the process so smooth for us. Thanks for taking care of us, my dad is loving his new car!

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Tyler was courteous and extremely helpful. I highly recommend Heyward Allen and Tyler for all your car buying needs.

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My sister recommended Heyward Allen Toyota. We both bought a 2022 Toyota Camry today and LOVE IT!!! Toyota Tyler was the best car salesman I’ve ever dealt with, I highly recommend him! Thank you Tyler!!!

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I like my car but I feel like my car was programmed to reach 5000 in 6 months. I mean its like soon as 6 months hit I was directly at 5000 miles. It's very disappointing. I live 10 minutes from my job. I go to work and straight home. I just don't understand how I reach 5000 miles in 6 months by doing that.

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They have always been extremely nice and they very helpful. This is the best car I have ever had.

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Great customer service

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This was the 2nd time I have purchased a vehicle from Heyward Allen. J was great, informative and no pushy at all. It was so nice dealing with him. I had an approval through my bank and when I got to the dealership J had everything ready to go for me. The only downside to the transactions was the wait to get into finance to sign paperwork. It did not seem like there were customers ahead of me and they knew what time I would be coming. I would definitely recommend working with J

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Friendly and courteous staff, clean waiting room (I don't stay onsite due to COVID but normally I enjoy hanging out during my oil change and just lounging with a book). I love the text system that lets you accept or decline suggestions for additional work. I wasn't coerced or harassed into getting additional services. The suggestions for additional services are usually on par with scheduled maintenance and reasonable for my driving style/frequent use of my vehicle.

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