Customer Testimonials
Mark was very informative and helpful and spent extra time addressing the problem. Thanks Mark!
So quick and efficient! Mark was great to work with!
They promptly came to my car when I arrived for my appointment. Routine service was completed in less than an hour. Brett came in to the waiting room and went over the items serviced and went through the inspection report. I was very happy with the service I received here. I know my car is getting good servicing.
Super friendly staff.
Good service
I want to thank Jose and his team for a great car buying experience. I was in the market for a used Camaro and he just happened to have one on the lot. The car had been throughly serviced and cleaned, all of which was well documented. Everything about buying the car was throughly explained. I feel like this is a dealership I can trust. Everyone I encountered was very nice. Got some great coffee there too! Now I have great looking convertible I'm going to see some beaches!!!! 🙂
The service was amazing. Fast and efficient. They had great amenities as we waited for our vehicle and the time flew! The service man was helpful and informative. Highly recommend. Much better than the Walmart / one stop all places.
Replaced high beam light.
Excellent service. Rico is wonderful. Everyone was exceptional.
Service has been better than I have experienced anywhere else. Always quick and professional.
Very friendly and professional. Service was very quick
We were greeted immediately by a personable and knowledgeable sales representative. He showed me what I asked for, did not try to upsell, and was honest about delivery times and availability. Although I was out of state, I was accorded the same courtesy as if I lived down the street. I eventually found the truck I liked, and the sales team bent over backward to see that I would meet my travel schedule. Jose Montoya was exceptional; even took my son-in-law home to assist our daughter and new baby when the business process dealing with out of state data took ...
Good experience and good deal
Fast service and excellent communication from Rico Mack!
Nothing but good to say about every step of the process!
(Translated by Google) Excellent service 👍 (Original) Excelente servicio 👍
Got wheel bearings changed out
Great Sales Staff
We come here a few times per year and love the service we get, a lot. They've remodeled recently and now they do a free car wash and have great food options (including Chic Fil A) in the waiting area, which is really comfortable and nice as well. The shuttle is HUGE for us and we love its flexibility. The pricing here is great and competitive as well. We will be servicing our Sequoia here for years to come!
We come here a few times per year and love the service we get, a lot. They’ve remodeled recently and now they do a free car wash and have great food options in the waiting area (which is really comfortable as well), and their pricing is great always. We will be servicing our car here for years to come!
Heyward Allen Toyota, such amazing dealer. Especially Drek Burton, he is so nice, honest, informational, and able to show many options for the customer. I liked the service, it was very smooth and fast. I would refer Heyward Allen Toyota to anybody want buy an awesome car.
I had to have a new engine put in my car. The service department was very patient with me while working with my warranty company. They were considerate of my finances and helped in anyway they could with expenses. The repairs were made quickly and they kept me updated on the progress of everything. I was very grateful that they were able to get me up and running again and I trust the quality of their work.
I was going to buy a vehicle and had filled out contract with my bank and dealership but payment and terms were different and ended up begging for help. I was told by Peter and July taxes had already been paid on vehicle by Heyward Allen Toyota and that I had to pay the taxes on truck and buy something because the state would not refund the dealership money. Peter helped me find another truck and July helped me find financing . I absolutely love the truck I ended up with but just wish situation wasn’t were I had to ...
Rico Mack was very knowledgeable and very helpful, courteous and polite. Thank you so very much 🙂
(Translated by Google) The attention was first rate! Brett helped me in everything I need (Original) La atención fue de primera! Brett me ayudó en todo lo que necesite
Good experience, not pushy. Walked in knowing what I wanted, and we went right out and started looking and test driving. Good service the entire process. Phil was great!
Dealership is always first class in quality and service. Kevin S did a great job in exceeding expectations.
Great Service! Thank you! Ask for Drek!
Great and speedy
Checked out brakes
Sales dept. Chris and Ben
First time using this business was very pleased.
Heyward was a GREAT salesman!! From when me and my mom entered until we left, he worked really hard to help me get a car that I would love, he also brung to my attention about the new program Toyota has for the newest college grads! I appreciate the help of Heyward while being at Toyota!
Rotated tires Maintenance suggested was not correct
J. Hardin at Heyward Allen Toyota in Athens worked with me for 5 months to find the car that was the best fit for my needs, a Hybrid Venza. J. kept me updated throughout the process and was always available to answer my questions. I greatly appreciate his knowledge, professionalism, and ability to truly listen to the client.
They got me right in and out very quickly!!!
John Lee in the service department was fantastic! Made the whole experience seamless and walked me through every part of my visit. Highly recommend Heyward Allen for the purchase of a new vehicle or servicing an existing one!
Knowledge and thoroughness of agent and ease of purchase.
keep everything as it is.ypu doing a great job.
I had a complicated problem that needed a long time and multiple tries to fix. Brett and Erin in Service bent over backwards to get my problems fixed and I felt extremely well cared for by them.
Got a new Highlander at a reasonable price with a fair offer on my trade-in. My sales associate (Drek Burton) was very helpful throughout the process.
Everyone is courteous and respectful and professional. Work performance is professional.
The staff are always very professional, friendly and efficient. My maintenance visit today and always is completed in a very timely manner.
J was great 😃. I have a Camry. . . I put 100 000 m on it the first year. No expensive problem but a window regulator needing replacement. So I went to Toyota for a second vehicle. I met J J didn't push a vehicle on me. We needed a van but not minivan but not many come through In our price range He showed me a couple of Sierra minivans and then sent me the whole Inventory to browse when I saw they just were not right There were great cars on it Especially the Camaro but I needed a van We ...
Always great service with courteous and attentive staff. Took a bit longer today but work done properly
Appointment scheduled for 8 AM and they had my oil change, tire rotation and car wash completed by 9! I really appreciate the brevity of this appointment since I had my 4 year old child with me. Good work done and we will return for future service, also the price was less than a stand alone oil change shop.
Awesome!
Wonderful service by Brett as usual Thank you professional and personal attention to my ( cars) needs
Very happy with the new car I bought here. Phil cross was an amazing salesperson to work with. No bs . Timely updates on when my car would be in. I would recommend buying from this dealer
Outstanding service! Sale person Tim explained the process smoothly and also give me personal advice towards selling personal vehicles.
Jason and his team were incredible - kind, efficient, and excellent customer service! Highly recommend.
Excellent customer service. Professional, timely and helpful. Will definitely be back!
New purchase
Fast and courteous as usual.
They go above and beyond to make the sale.
Maria is the best sales person for Heyward Allen Toyota.
Yay, Heyward Allen Toyota!
Very pleasant
Incredible dealership. Highly recommend to anyone looking for total customer service. I went for my first 5,000 mile service. Having just moved here last week from Orlando, Fla., I was not sure how it would effect the service of my Rav4. I was greeted immediately as they opened at 730am. My service advisor was Brett Self. Brett explained everything both before and after the service. Professional, polite and friendly. I was amazed at how easy and quick this experience was. Great place where the customer is treated as family.
Matt was just splendid today at Heyward Allen! Great guy, great service!
It's great. Wouldn't use anyplace else. Bret Self is super. He knows his stuff and answers all questions.
(Translated by Google) buy a car (Original) 買車
Stepped up and did everything I needed to get the done. Delivered and would buy from again!!
(Translated by Google) They have very good service (Original) Tienen muy buen servísio
At Heyward Allen they treat you like family. While me and my fiancé were waiting for my car, he decided to get a cup of coffee. The coffee machine wasn't pouring any coffee so I told the kind lady at the front desk and she told me she would be there when she was done with the costumer behind me and I said okay. Not even a minute later and she came to fix the coffee machine. At Heyward Allen they respect you and give you information on what they did to your car, ect. They take that extra ...
Sales associate was professional and honored my request to expedite the buying process, not to hang around for half of the day
Heyward Allen has been the primary service provider for my 2005 Corolla. For the past several years, their customer service has been excellent. They aren’t pushy at all about specific services, use very clear web-based itemized recommendations, and are very available with communication.
I bought a Tacoma from Hayward Allen Toyota & the experience was the best I have ever had buying a car. Peter put together a personal video of the truck before I came to see it. When I arrived, the truck was waiting for me to test drive it. The entire process was easy & painless. Even Cliff in financing was delightful. No pressure, just Great Service: A special Thanks to Jeff Tallent the General Sales Manager for coordinating everything. I couldn’t be happier
Great 👍
Buying a new car from here was a great experience. Everybody is very nice and upfront about price.would come back again.Phil cross and Mario were great people to work with
Polite and friendly
the attentions from all the employees. Heyward Allen Toyota has is excellent.
I have been in the market for a Tacoma for a while but just recently pulled the trigger on it. Peter stuck with me and was patient through the whole process. He showed me different models and took his time with me so make sure I was satisfied. He has me timely updates and really made me feel valued as a customer. I would definitely remember Peter and this dealership. It was a fun and easy process.
Everything was great. Peter sent me a video showing of the Tacoma I was looking at & had it ready to test drive when I pulled up. The sales process was the smoothest I’ve ever experienced, even the finance part, thanks to Cliff. No pressure, only professional service. I was very pleased. A special thanks to Jeff Tallent , the General Sales Manager who coordinated everything. I love my new Tacoma
Fabulous experience with Heyward Toyota today. We feel like we got a good trade deal and a good price on our new Rav4. We enjoyed Kris, Peter and Mario. They were very professional and friendly.
Athens Toyota is the best
The additional seating for desk work is appreciated.
Good job.
Battery failed on a newly purchased used 4-runner (private party) and the service department was able to get the car in & out the morning after. It was done so fast, I wasn’t able to grab a coffee in the waiting room! That’s great service!!
The service was prompt, polite and expertly done. I've used Heyward Allen for all my service and repairs on my Toyota vehicles for 21 years, and they have always been good.
Great service. Listened to all of my concerns and addressed them all. Great feedback and advice. Would recommend your dealer to anyone. Your service department people, (Brett) are awesome. Thank you again. It was a pleasure. 😊
I just got my car, Drek was a big help. The process was easy and I glad I got to walk out of here with a car