Customer Testimonials

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Google Jun 29, 2026

It was my first time here, and I have nothing but good things to say! Everyone was kind and answered any questions I had. Would highly recommend!

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Google Jun 29, 2026

Bret did an excellent job of taking care of my daughters car.

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Google Jun 28, 2026

We showed up at our appointment time and were greeted right away. John was assigned to us and he was fantastic. While we ate at their little cafe, John sent me updates about my car that I could respond to via text to help make my time there quicker. The inspection report was visually pleasing and easy to read. I didn’t feel pressured into making changes, which I loved. I will be using this dealership from now on.

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Google Jun 28, 2026

service was excellent and I needed a new battery and the dealership quickly accommodated and with a competitive price. I could not be more pleased with the service, the timeliness and the results.

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Google Jun 28, 2026

Was recommended Chandler Stanton by my boss since I was in a pinch and needed a reliable car quickly. This was my first time purchasing a car and even though I was a bit nervous about the process at first, Chandler was able to throughly explain different costs and financing options and found a wonderful option for me that met all the requirements I had for a vehicle! Every step of the process was crystal clear and stress free, and everyone I interacted with at the dealership was friendly and efficient. I will be recommending these guys to anyone who ... Read More

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Google Jun 27, 2026

Harry was very nice and professional nice personality the only thing I’m I not happy is with the technician taking care of my car Way too long to just do oil change ☹️

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Google Jun 27, 2026

We bought our third car at Heyward Allen Toyota. Our sales representative, Kevin Winters, was very attentive. We were pleased with our experience. He even did a magic trick for us!

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Google Jun 26, 2026

Demetrius is an experienced and was pleasant to work with and he made the car buying process easy. I highly recommend you check with him for you next car purchase.

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Google Jun 25, 2026

10,000 miles scheduled service was reason for visit. Cody took care of me and the service was completed in less than 20 minutes! Great dealership. Phil Cross sold me my new RAV4. He is a terrific sales agent.

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Google Jun 25, 2026

Would recommend heyward Allen for buying and servicing your car. Everyone is very friendly

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Google Jun 24, 2026

It was very efficient and easy.

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Google Jun 23, 2026

Jason was easy to work with, kept me informed, and the work was completed in a decent amount of time considering the job.

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Google Jun 22, 2026

Excellent service all around.Thanks

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Google Jun 21, 2026

Thank you Chandler!!! The tacoma is a hit.🤑

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Google Jun 21, 2026

Fast and reliable!

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Google Jun 21, 2026

Everyone was super nice. The process was quick. That was a plus for me because I live out of state.

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DealerRater Jun 21, 2026

Great customer service. Chris M. was very knowledgeable and professional it was a pleasure working with him.

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Google Jun 18, 2026

Consistent with professional, courteous service. Definitely 5 star!

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Google Jun 18, 2026

I had a great experience from the beginning, I search online the night before, the next morning Samantha Fulford sent a text and called me, I was given a sale person named Meng which he was great and we did all the paperwork with Kelvin which he went over all the paperwork in detail for you ro understand. I will buy another vehicle from Toyota Heyward Allen.

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Google Jun 17, 2026

Everyone was extremely helpful, courteous and my car issue was resolved in a very timely manner! I cannot say enough good things - especially b/c my car issues happened when we were OOT and I just got lucky with a Toyota dealership close by

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Google Jun 17, 2026

Brought the car in for its 15K checkup--everyone is always very pleasant and efficient---well-run business.

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Google Jun 17, 2026

The best car buying experience I’ve had! Fast and Chris Maughon was great to work with! He made everything easy and worked with us, and even stayed late!

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Facebook Jun 17, 2026

This was the smoothest and most straight forward car purchase I have ever had. Chris made the process so easy and respected my time in the dealership. He kept me updated while waiting for the car to arrive. Very happy I purchased my new Camry at Heyward Allen and I absolutely love it! Thank you Chris M and Cliff for a smooth purchase! Absolutely recommend.

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Google Jun 16, 2026

As always I got great service from Kevin and the rest of the staff at Heyward Allen Toyota. I been to a lot of dealership service centers since I started driving and buying vehicles and they as simply the best. They have great communication and outstanding service before during and after the service visit.

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Google Jun 16, 2026

I was treated very well every one was super nice. Thank you so much to JR and Mr Tim for getting me in a much more comfortable suv.

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Google Jun 14, 2026

I was an hour away from home and had a problem with my sequoia. Heyward Allen took my car in and fixed the issue. It was a great experience and very friendly and professional staff. Thank you!!!

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Google Jun 14, 2026

Shad was an excellent salesman. He offered his services to help us anytime we needed him beyond the sale. Jose the used car manager was very nice and treated us very well, working to help meet our expectations. Andree worked diligently to get me a low interest rate worthy of my excellent credit score. I could not have asked for a better experience than this dealership. They were not pushy, condescending or offensive in any way like some dealerships are. If you want a Toyota, this is the place to go!

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Google Jun 14, 2026

Scott was prompt, honest, and helpful

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DealerRater Jun 14, 2026

Great service! Friendly and accommodating. Kevin Winters is the best! Just got my third car from him!

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Google Jun 13, 2026

Best Dealership EVER!!! Fantastic service department ❤️

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Google Jun 13, 2026

Very fast . Great service. Good communication.

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Google Jun 12, 2026

Came home and all 4 tire valve covers missing

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Google Jun 12, 2026

Great customer service and service department

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Google Jun 12, 2026

Professional service always timely when we make appts! Highly recommend!

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Google Jun 11, 2026

Best in class! Very professional service center every time I come to bring my Toyota for service. They communicate with you during the service and keep you informed so there are no surprises and everyone is trained at their jobs. Comfortable waiting area with fresh food and beverages. Very competitive pricing as well. Why go any where else?

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Google Jun 10, 2026

Great people. Always nice and personable! Wonderful service!

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Google Jun 10, 2026

My experience with my salesman Kelvin & finance manager. Great excellent experience. They took time & explaining the process & made sure everything was taking care of. I have referred several friends to come & buy a vehicle from Toyata in Athens.

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Google Jun 10, 2026

Went for my first maintenance service at Heyward Allen Toyota and it was a great experience. Quick, convenient and professional. They have this down to an art.

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Google Jun 10, 2026

I recently purchased a new car & all personnel involved in the transaction were super helpful, I want to give a shout out to Erica Brown as she was my sales associate & she did fabulous as well! I look forward to an honest & healthy relationship with heyward allen across the board! 🙏

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Google Jun 8, 2026

My daughter and I were assisted by melvin and Eric. Each gentleman was professional and kind. They answered all of our questions and the car buying process was quick and easy.

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Google Jun 7, 2026

Harry is terrific and always handles my maintenance issues with first-rate service. Thankful for him! — Tim L.

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Google Jun 7, 2026

Started on time and finished early. Kept me informed. Friendly and reasonable cost.

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Google Jun 7, 2026

Excellent service!! Easiest car purchase ever!! Erica is a true sweetheart!! She asked all the right questions to get me in the right car!! All done in just a few hours start to finish! I highly recommend this business and it's representatives!

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Google Jun 6, 2026

Excellent service

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Google Jun 6, 2026

Good service, fixed my problem. Communication was lacking but they were busy.

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Google Jun 5, 2026

Tire rotation Everyone was cheerful and friendly making sure my wait was pleasant and short.

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Google Jun 5, 2026

Excellent Customer Service and my car was fixed. Thank you Heyward Allen Toyota, staff and Automotive Technician.

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Google Jun 5, 2026

A wonderful experience as always. I highly recommend and appreciate the great work they do.

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Google Jun 5, 2026

Super professional. Really have their stuff together. Highly recommended sold me “Mitchell” with zero hassle and took care of a lot of weird details with the paperwork.

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Google Jun 3, 2026

Everyone was just awesome here, Eric was genuine and wonderful to work with for the purchase of my new vehicle. I felt he truly cared and was expedient in his Service. Zac, Cliff, Andrew all individuals of wonderful integrity. 6 stars for everyone. God Bless America, we have a wonderful country and wonderful people here in the U.S. of A.

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Google Jun 3, 2026

Mr Burton and Mr Lee were excellent in satisfying my wants with the perfect vehicle They were professional, knowledgeable and courteous while providing everything needed to complete all requirements. Thank you I love my new vehicle.

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Google Jun 2, 2026

Six stars. Price competitive. No surprises. Clean deal from start to finish. Hugo exceeded my expectations. Dealership backed him up.

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DealerRater May 31, 2026

Excellent customer service. The best car buying experience I have ever had. I highly recommend this dealership.

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Google May 30, 2026

Went for my 10k service and the customer service was excellent. Starting with Jacob who did an excellent job walking me through the entire process to a video sent via text showing me a complete inspection of my vehicle. Flawless process and was timely too. Exceptional experience.

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Google May 29, 2026

2nd time the service pros at Heyward Allen were able to quickly diagnose and repair a problem that the service tech at another dealer whiffed on. Highly recommend Heyward Allen for both sales and service.

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Google May 29, 2026

Service did not take long, everyone was super nice, accommodations were excellent!

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Google May 29, 2026

5,000 mile/6 month service. Very quick check in and vehicle turnaround. They sent video of under car inspecion.

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Google May 28, 2026

Took my truck in did a great job in a timely manner.

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Google May 27, 2026

Daniel did an absolutely wonderful job handling my tire blow out. It was an easy and fast. I couldn't ask for better experience!

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Google May 27, 2026

Great service team and experience! Rico was kind and attentive. I bought my car here and the service department was an important part of my decision. I have been pleased with the level of care after the sale of the car—it matters!!

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Google May 27, 2026

They did exactly as promised, and did it very timely.

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Google May 27, 2026

The team at Heyward Allen Toyota is top notch in every way. From vehicle selection to handling financing, all with excellent customer service, they created the best buying experience possible.


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