They clearly explain repairs before they do anything to your car. Good shuttle service. We’ve been with them since 1984. Good body shop, too.
Very friendly and helpful, got me in quickly and out in great time.
I have taken my car to four different shops and spent tons of money and no one was able to fix the problem until I took it to Jason over at Hayward Allen. He diagnosed the problem within an hour and fixed it. I have learned my lesson and will always take my car to the dealership instead of going to the other guys.
5000K maintenance.... easy check in, done in no time and they even washed it! Great job!
Weldon was professional, personable and transparent. I had to wait like many others for my car to arrive, Weldon kept us informed through email correspondence, and video messages. We will be sure to refer others to Heyward Allen based on our experience with Weldon!
Had a GREAT experience at Heyward Allen! Larry Griffin and the crew did an amazing job! We will be back!
Made an appointment and was in and out in less than an hour!!
Maria Fennell sold is a new car eight years ago. We returned to her because it was such a pleasant experience. She did not disappoint with our second purchase. She work diligently to ensure that we left with the vehicle we wanted along with the manager There is a reason that Heyward Allen stays as a top rated Toyota dealership.
Larry Griffin was fantastic. He was polite, respectful and knowledgeable. Highly recommend!
Awesome experience and friendly staff!
Great experience, got exactly the car I wanted, and got it done easily and quickly. Also found my car a little cheaper there than I can find at any other Toyota dealership
Great customer service!
Everything was great and fast!
Very thorough and professional care of vehicle detailing what will be done and what needs to be done to the vehicle on the future.
Larry Griffin was my salesperson and he was the best. I ordered a new Tacoma from Larry, and he kept me informed every step of the way. When delivery day came, I was in and out in an hour and twenty minutes. Best buying experience of my life.
Excellent service and customer support! Brett Self and Mark Swanson were fantastic, efficient, effective and professional. I feel Heyward Allen Toyota is the best run and managed car dealership I've ever had the pleasure to work with and fully recommend them to anyone!
Alan squeezed us in, had the car diagnosed, fixed and ready to go the same day. Great care and service.
I bought a new 2022 Tacoma from them and am pleased with their service and assistance. I think they are doing their best to help potential customers get through this period of new inventory shortage and match them with their preferred vehicles as quickly as possible. I had a very positive experience.
Staff extremely friendly and kind. Shuttle service was excellent. Honest and didn’t overcharge.
Sales team from online to sales floor were helpful in the purchase of a new car for my family. They made the process easy and quick from the initial contact to the delivery of car to the dealership and purchase.
Very professional, very friendly, very quick! I always appreciate getting service at Heyward Toyota. They have a great waiting area!
Kevin is great and he was very helpful through the entire process. He helped me get into an AWD I really wanted.
Did alright just can not figure out how mice or squirrel or whatever is making a mess in the Glove Compartment. 😭
Customer service sets the bar for the rest of Athens. I highly recommend going to Heyward Allen for your next vehicle purchase!
I came in knowing exactly what I wanted Tyler was very knowledgeable and helpful. He placed my order and kept me up to date on its progress. I never felt pressured to buy something I didn’t want. Tyler spent time with me in the car showing me all the bells and whistles. I really appreciate his thoughtfulness.
Hector was great.. he was very patient working to help me and my daughter find her a car.
Purchased new Toyota Highlander recently. Toyota Tyler took great care of us during the process and did a great job of erasing the stigma of a car salesman. The dealership is really buttoned-up. Great car buying experience.
Friendly, good service.
I had a great experience. Everyone was professional and helpful. I would definitely use them again!
Very smooth and pleasant experience and friendly staff would recommend this very highly to every one
They were able to get me in and out very quickly for my service. They were super nice and recommend them to everyone. I made the mistake at my buying my car at stone crest Toyota and will only go to Heyward for any service
Wow! What a time to buy a truck. I reached out to approximately 20 dealers in 5 different states starting in December of 2021. 1/3 were above MSRP and the rest would not put any effort into finding the truck I wanted. In May of 2022 we found Phil at Heyward Toyota. Phil was the only sales person to take interest. I was looking for a Tacoma 4x4 without a bunch of Manufacture Packages and no Dealer add-ons. Phil initially found me a decked-out truck with a bunch of packages and I was thinking I was about to go down the same road. Phil is ...
I arrived 30 minutes early and they took my car right away. You couldn’t ask for more polite and courteous staff. I wish all customer service were this great !!!
Friendly, helpful, respectful. Answered any questions asked. I never felt pushed Love my Camry Thanks so much
As always very good dealership to do business with. Courteous and informative.
Bryan my service advisor was amazing! The inspection process was so smooth and the communication was great.
Efficient, knowledgeable,professional and friendly staff.
I have booked my Sienna here. I get delivery after 6 months. Mr. Trey Cocus and Mr. Zach both had been so co-operative and responsive throughout the waiting period. Also Mr. Trey were so professional and helpful during buying process. I really appreciate their wonderful service. It’s really hard to find such great sales service in todays crazy car market.
People are very nice and professional, inspected the car and gave good service
I purchased many toyota for pas t years and this is far best dealership I dealt with. The sales representative Trey is great and very informative. The finances team were great as well. Other dealership need rep like Trey and finance team set up like Heyward. It is little far from where I live but their professionalism beats any toyota dealership i dealt with and will shop my future toyota from Heyward Allen Toyota.
Excellent customer service. Explained everything that was done and the wait was acceptable.
We had the best car buying experience with Phil Cross at Heyward Allen Toyota! No pressure but fast, accurate, helpful information every time we visited. Phil found the perfect car for me and went over in detail how to operate everything in the car so I can utilize and enjoy it! My first time buying a new car and picking my color - I'm gonna love it! We now have 5 Toyota vehicles in our family! We trust Toyota! Thanks Phil Cross!
My salesman Toyota Tyler was awesome! He was very patience with us and answered any questions I ever come up with. The buying process was very smooth! Honestly, this was the best car shopping experience I’ve had so far compared to other dealerships. I got a really good out the door numbers and did not pay over msrp or any market adjustment in my sale! Tyler thank you so much for helping me get into my 2023 Toyota Camry XSE. I love the car! Great salesman and overall great staff over there. I highly recommend shopping with Heyward Allen Toyota. ...
Paul Hollifield was professional and efficient in processing and communicating the service done on our Tundra.
Another great experience with Heyward Allen! They keep you informed every step of the way and use video sharing to provide diagnostic service results. Would highly recommend!
Very good services and people
Heyward Allen Toyota is by far the best dealership I have ever bought a car from. My salesman Tyler M. was so nice and took a really long time showing me every feature on my 4 runner. He even gave me his cell in case I think of something later. John the manager worked really hard to get me below the payment I needed and with this economy that's a HUGE BLESSING! It was worth the hour drive for a great experience and will definitely come back for all my service appointments.
Service was excellent and prompt, very pleased. Employees friendly, helpful.
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