I have used Heyward Allen quite frequently this year, mainly due to having issues with my car that were repeating themselves. By the time I got to Jason Trapanese, I was distraught and frustrated, although the customer service had been wonderful up to this point, Jason just made it feel as if it was on a more personal level. He not only got under the hood and showed me what I was looking at, he showed me everything that his staff had done with the car already and that everything was indeed alright. Never going anywhere else for all of my automotive needs.
Best car buying experience we’ve ever had! We came in from Atlanta to purchase a vehicle from Heyward Allen Toyota and they didn’t disappoint. I only wish I was local so they could do all the service work on our vehicles. This place is amazing!
Purchased a used vehicle from this dealer 10/17/17. I've purchased about 10 cars in my lifetime and this was by far the best experience. My Sales Rep (Frank Prescott) treated me extremely well and was knowledgeable about his product. He also did not pressure the sales process and responded quickly to all my questions. I found the Truck I liked on their website on a Saturday afternoon and called in to make sure it was still on the lot. The person that answered the phone quickly told me it was available and I let him know that I would be there in an hour to take a test drive. On my way to the Dealership I received a text from Frank with a video attachment of the Truck showing me some of the features but more importantly introducing himself and showing me the Truck was on the lot. I test drove the vehicle late Saturday afternoon while I learned a little about Frank. I immediately felt at ease with him. He did not ask for the order when we got back to the lot and I told him that I wanted my local mechanic to look at it but he was unavailable until Monday. Frank then offered me to drive the truck home and use it over the weekend and take it to my mechanic on Monday. Monday came around and the mechanic gave his stamp of approval. I then called Frank and we negotiated a fair price over the phone. All of this at the comfort of my home without any normal sales pressures you typically receive at the Dealership. I would highly recommend this Dealership. Ask for Frank Prescott. I believe he is retiring soon so hurry up.
Great customer service!
I recently purchased a Toyota Tacoma from Eloy! It was an awesome experience, he took the time to figure out what I was looking for and how to fit it into my budget. Eloy has gone above and beyond my expectations and I would recommend him to anyone looking to purchase a vehicle!
Buying a new 2018 Camry was so easy. They have got very good people working there. First time came out of dealership quickly as all negotiations and process after that was quick. They do not pressure you for getting extra stuff. I live in Atlanta area yet end up buying car from them. I highly recommend this dealership.
Leave Us A Review