Customer Testimonials

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Google Aug 5, 2021
 

Jason was very knowledgeable and excellent in explaining repair.

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Google Aug 5, 2021
 

I called because of nail in my tire. They worked me in, didn't have to wait too long, and tire was repaired.

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Google Aug 4, 2021
 

Chris M. Was an excellent sales person. He made the car buying experience easy and smooth. He answered all my questions, and when he couldn’t he got me someone that could. I would highly recommend anyone looking for a new car. You won’t be disappointed.

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Google Aug 4, 2021
 

I drive an hour to get service done here for the same reason they always inspect things and do only what is needed Always leave with my car feeling smooth

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Facebook Aug 4, 2021
 

The service was great, Did not feel pressured to buy extremely nice people.

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Facebook Aug 3, 2021
 

Friendliest people, excellent customer service. Larry Griffin was amazingly kind, knowledgeable, and just an all around great guy! Mario, in finance, was awesome as well. Larry was so patient in teaching us the new gadgets. He went over and beyond offering to help in anyway. Best car buying experience we’ve ever had! I’ll highly recommend y’all to others!

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Facebook Aug 1, 2021
 

Hassle Free, very honest and helpful approach from salesman and sales manager. Easiest purchase of a vehicle in over 20 years. Trey was my salesman and he did an awesome job meeting my needs and not wasting my time or playing games like most car dealers do.

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Google Aug 1, 2021
 

Very professional and very kind

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Google Jul 31, 2021
 

On Saturday its first come no appointment, my wife and I arrived at 7:45am thinking it be an easy in and out. To my surprise others were thinking the same. By 8:45 we had made it to the service writers checked in and went inside think it only take 45 minutes top. When I went out o check on our vehicle I see that there Leap from in people past my car. The quy at desk was rude when I asked how people were passing others. Kayla jones was very nice, an professional she is the assistant service manager. Need less to ...

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Facebook Jul 31, 2021
 

This dealership could not have been more helpful. Absolutely no pressure, listen to what we wanted and made it simple.

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Facebook Jul 31, 2021
 

The selection was terrible due to the low inventory, but Phil and Maria worked hard to find us a vehicle that meets our needs. The dealership, despite the inventory issue, does a good job. I would recommend Heyward Allen Toyota to anybody looking for a new Toyota or used car.

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Facebook Jul 31, 2021
 

Kevin Winters is the man to deal with! He's knowledgeable, friendly and makes the process easy.

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Google Jul 31, 2021
 

This was first time buying a car on line - I was given very pleasant and patient help from Peter and the staff in the financial office every step - even a video on how to get the rear door setting changed! It was the easiest and most pleasant car buying experience I have ever had. They delivered the car to - brought the financials to my home to sign. The very most important thing to me was there was absolutely no pressure in my “making up my mind” time - they were patient and helpful but never pushy - ...

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Google Jul 30, 2021
 

Amazing customer service by Brett!

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Facebook Jul 29, 2021
 

Always get good service within a reasonable amount of time. They always explain what needs doing and why. Today was extremely hot and they brought my car to the door with a/c running while I paid the bill. Was nice not to be getting into a hot car! Just one example of how friendly and considerate they are. I’ve dealt with them for 20 years and plan to continue!

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Google Jul 29, 2021
 

Maria is the best!!

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Facebook Jul 28, 2021
 

The dealership was most helpful. Everyone was pleasant to deal with especially our sales pro, Trey.

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Google Jul 27, 2021
 

I had the car in for its routine maintenance and to have the sensors adjusted. Car runs great! Service was fast! Recommend highly.

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Google Jul 27, 2021
 

I GOT A NEW TOYOTA FOUR RUNNER FROM HERE. AFTER TALKING TO CASSANDRA STEPHENS ON THE PHONE IN SHE SET ME UP WITH TIM JUMP SALESMAN THE NEXT DAY. HE WAS GREAT TO WORK WITH AND MADE EVERYTHING GO EASY. GREAT PLACE AND PEOPLE TO WORK WITH.

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DealerRater Jul 27, 2021
 

Very courteous, professional, customer sensitive staff. Had a great experience with our sales staff member J Hardin. Would highly recommend this dealership. Thank you to everyone.

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Google Jul 27, 2021
 

Got the truck I wanted with no hassle. Go see Weldon! He’s awesome to work with!

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DealerRater Jul 27, 2021
 

Good service. Very good providing updates on the progress of the service. Their system to keep service records is very helpful. Comfortable waiting room. Finished in estimated time.

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Google Jul 27, 2021
 

ToyotaTyler was extremely knowledgeable about my specific vehicle I bought. Very personable person and great attitude! He had all the paperwork ready to go when I got there first thing in the morning so I was in and out as fast as could be. He had good coordination with Mario so as soon as he got done showing me the massive Toyota campus, body shop, service shop, Mario had all the financing papers ready to go. First time Toyota buyer and first time new vehicle buyer and I would %100 recommend Tyler to anyone looking for a new vehicle. Heyward Allen ...

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Google Jul 27, 2021
 

Great experience car buying from Tyler! He was attentive and informative!

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Google Jul 26, 2021
 

Heyward Allen Service Department and Body Shop took great care of us for a paint warranty repair!

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DealerRater Jul 26, 2021
 

I have purchased may last two cars from Phill Cross at Hayward Allen Toyota. Previously I purchased my cars from Stone Mountain Toyota. Phill is worth the 45 minute drive

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Google Jul 24, 2021
 

From start to finish, my experience at Heyward Allen Toyota was fantastic. Larry Griffin was incredibly helpful and communicative and patiently answered every one of my questions. I highly recommend anyone ready to purchase their next vehicle start their search here!

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Google Jul 24, 2021
 

Purchased my second Tacoma from Heyward Allen. I ordered my new truck and when I picked it up, everything was in order. My sales consultant is Tracie Smith. She has been great to work with. Thanks to Tracie, it has a been a very smooth process. I recommend Heyward Allen if looking for a new Toyota.

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Google Jul 24, 2021
 

It was worth our ride to Athens from Augusta.Chris was great to work with he took the time to answer our questions and handled the paper work flawlessly.

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Google Jul 24, 2021
 

I used this service for my complimentary oil changes and I am satisfied with the experience

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Google Jul 23, 2021
 

Always great!

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Google Jul 23, 2021
 

Jeff Tallent, General Sales Manager of Heyward Allen Toyota, provided an exceptional car-buying experience. I have had the privilege of purchasing several luxury and mainstream cars over the years. Jeff, by far, provided the highest, top notch service in comparison to any dealership leader with whom I have ever worked. I needed a new vehicle I would not have the opportunity to see physically because of my residence in Atlanta versus Athens. Because I needed to buy this car for someone in a different state as well, I required white glove delivery service and extra touches like taking videos of ...

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DealerRater Jul 23, 2021
 

Tyler was an excellent salesperson taking into consideration every requirement of mine. The main reason I picked Heyward Allen in Athens ( driving about 2 hrs from Atlanta) was because of Tyler’s persistence and professionalism. Having spoken to sales representatives across Toyota stores in and around Atlanta, Tyler put forth an offer most tailored to my requirements with no hassle or hidden costs. I would highly recommend Tyler!

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Google Jul 22, 2021
 

I just bought my first new car from Heyward Allen Toyota and was very happy with the experience. They made everything so easy and smooth and I love my new car. Phil has been so helpful throughout the whole car buying process!

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Google Jul 21, 2021
 

Great service, but it took a very long time. 2 1/2 hours for an oil change. And I had an appointment

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Google Jul 21, 2021
 

I have the experience of excellent work performed by them

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DealerRater Jul 21, 2021
 

Everyone one is very helpful and so nice and the newest Young Lady Tatianna was so precious and so wonderful in helping me!! She sat me down and explained to me all that was going on and made sure that the guys put washer fluid in my 2021 Rav4!! That's the first time someone listened to my request!!! Very Good!!!

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Google Jul 21, 2021
 

Tray was awesome and a great help to find me the perfect car. The only downside was that I had to wait 45 minutes to sign my paperwork.

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DealerRater Jul 21, 2021
 

Excellent service. Very professional. Chris Maughon addressed all my questions promptly and with superb knowledge. Service department took care of other items that needed attention promptly.

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DealerRater Jul 21, 2021
 

The buying expert was all positive, the associate Tim Jump was personable and very easy to deal with, knowledgeable and friendly. Perhaps the most positive auto buying experience I’ve encountered.

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Facebook Jul 21, 2021
 

Clean and open showroom sets the mood for a relaxed atmosphere. The staff is friendly and courteous. Working with Tyler for my new Tacoma was really the least stressful vehicle purchase I have made ever. When I arrived on a Saturday morning I was met with the staff tending to the people in line for the service department. Laughs, good conversations and asking if anyone wanted coffee or something was a joy to see. The line was another sign; loyalty. Return customers seeing the value and worth of a dealership doing things right. It was a lasting impression of the ...

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Facebook Jul 20, 2021
 

Great service good helpful sales staf finence manager exelent service

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DealerRater Jul 20, 2021
 

Great team. Helped me trade in my Corolla for a Camry with a great price and Toyota Tyler was prepared for my arrival so the wait wasn’t long til I got to drive my new car home!

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DealerRater Jul 20, 2021
 

Hi, i know I have to make appointment on week days, since I go like 6:20am worry that they may not do it for me, because I didn’t make a appointment. But turn out they help me and I gone it done. So I please. Thank you so much

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Google Jul 20, 2021
 

Great experience at Heyward Allen! J was wonderful!

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Facebook Jul 19, 2021
 

Kathryn was incredible to work with and helped me be able to get my dream car! She reached out to me every step of the process to make sure I was up to date and did everything possible to make my first car buying experience incredible!

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Facebook Jul 19, 2021
 

Toyota Tyler is Awesome!!!

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Google Jul 19, 2021
 

We are in the metro Atlanta area. This dealership is an hour and a half away from us. All of the Toyota dealerships in metro Atlanta used the microchip shortage as an excuse to not offer their customers the best deal for their car. Our correspondence with this dealership before going was great and when we got to their dealership, JR took amazing care of us. He was extremely knowledgeable about cars and genuinely looked out for us and got us a great deal. I highly recommend the trip to heyward Allen and to come see JR, it’s certainly ...

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DealerRater Jul 19, 2021
 

Great service . Just bought our second car , I’m sure a third is in the near future. We choice the hybrid Camry . Looking forward to the gas mileage

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DealerRater Jul 18, 2021
 

Phil Cross was excellent! He wasn’t pushy at all. He was very informative and knowledgeable. He was very helpful! Great experience with everyone there.

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Google Jul 18, 2021
 

Great service. Very busy but well worth the wait

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Google Jul 18, 2021
 

Great service! Employees were extremely kind and helpful when I was purchasing a vehicle. They really go above and beyond what is expected to help you in the best way and make you feel welcome there. JR and Chelsie especially made the process of buying a car fast and easy without any of the stress you'd typically expect when buying a car.

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DealerRater Jul 17, 2021
 

Very efficient and thorough servicing my vehicle. Got it done in a short amount of time. Convenient for making appointments and close to my home.

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Google Jul 17, 2021
 

It was a pleasure working with Weldon Taylor. He was very informative on the RAV 4, answered all our questions and was not only professional but also personable. Buying a car can, in some cases, be a painful and uncertain experience. Weldon was able to understand our current situation, both financially and our need for a change in vehicles, and provide various buying/leasing options and models that would meet many of our needs. He was patient with are decision making process and, most important, demonstrated a sincere and honest participant in our big decision. Most important, NO buyers remorse today.

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Google Jul 17, 2021
 

Also, tire rotation.

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Google Jul 17, 2021
 

Great Experience, service manager and crew went above and beyond. I would definitely take my vehicles back to them. I appreciate the crew

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Google Jul 17, 2021
 

They reprogrammed my Camry to include Apple Carplay

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Google Jul 15, 2021
 

Loving my new car! JR was a great help and answered all of my questions. When it was finally time to pick up my vehicle, everything was ready. Thanks!

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Facebook Jul 15, 2021
 

Trey and Kathryn helped make my dream a reality to get in a 2020 Camry. Everyone at the dealership is so nice, they just make you feel so comfortable. I highly recommend them.

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Facebook Jul 15, 2021
 

Trey was awesome!!! He and all the staff made us feel at home!! There’s a good chance that I will never use another dealership!!

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Facebook Jul 15, 2021
 

super friendly, professional, flexible with options, willing to go the extra mile

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Google Jul 14, 2021
 

Great dealership! Tim Jump was my salesman and he was great. I changed my mind on a few things and he just kept the ball rolling and made sure I was happy. As a veteran, it really meant a lot to me that they went above and beyond. Cliff was my finance guy at the end of the transaction. He did the same thing. He went above and beyond and pointed out discounts that got me a great rate, which let me get the 7 year extended warranty, all while staying under the payment that I wanted to stay under. Just ...

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Google Jul 14, 2021
 

So let me start by giving a brief back story. I contacted another dealer on 6/29/21 regarding a 2020 Camry, asking for a price out the door with and without a trade. It took said dealer two days to call me back, but not with the information I asked for. I then called Heyward Allen on 7/2/21 and spoke with Zach in Internet Sales and within a matter of minutes I had the requested information sent to my email minus the trade only because I needed to send him some requested information. He also had Kathryn send me a live video of the ...

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Facebook Jul 14, 2021
 

We love our 2019 Highlander we purchased on 7/09/21. The service and hospitality that SL and Tracie showed us was amazing!

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DealerRater Jul 13, 2021
 

Great service! Larry G. Always answered my calls and all my questions. He was able to find the exact car we had been looking for.

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Google Jul 13, 2021
 

Best car buying experience I ever had! No pressure, changes, etc. Deal was just as presented and agreed too. That has to be a first! In and out in 2 hours. Would definitely recommend their dealership!

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DealerRater Jul 13, 2021
 

I was very favorably impressed with the courtesy and professionalism displayed by each Heyward Allen Toyota employee that i met beginning with Steve Middlebrooks to Cliff the financial man.

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