Customer Testimonials
Great and fast service received when buying our last car. Thanks to Zach, Erica and Kelvin 😊
Very good experience!!! They are very patient and very understanding they listen to your concerns. I highly recommend them.
Great service and small warranty repair at Heyward Allen. Daniel was very prompt and courteous to work with.
Courteous and friendly.
Mr Chris was very helpful and patient, the experience wasn’t stressful at all, very friendly staff with great attitudes, they were very accommodating and didn’t pressure us at all, we will buy from them again!!!
Chandler was greattttt there was no hassle no bumps in the road PERFECTTTTTT !
Excellent service. Kept me updated at every step. Friendly and explained everything thoroughly.
the staff here is always super friendly and helpful! i've only had my 4runner serviced here for the last six years and i have never had any issues!
Everyone there is super nice! Amazing customer service
This was my first time visiting a Toyota dealership. My Camry hybrid had reached its 5000th mile, and I was eager to get it serviced. The advisor, though busy, took the time to answer all my questions without making me feel rushed. As a woman, I appreciated the video text message from the service technician, who was explaining what he was doing with the car. This made me feel included in the car’s services, which is not always the case when men are brought back for repairs. The waiting area was comfortable and relaxed. Overall, I had a positive ... Read More Google - Sep 24, 2026
All the Staff were Efficient and Professional. They diagnosed my
problem with the Air Conditioning and explained it to me. The Young lady who drove your Shuttle was OUTSTANDING. I did get a ride home by her and a friend brought me back to pickup my car after 4:00PM. This Young lady then called me at home at 8:00AM the day after to be sure I got home with my Car. She's the last employee I dealt with at the Toyota Dealership and I couldn't speak any higher, her Excellence again was the last thought I had overall ... Read More Google - Sep 23, 2026
Bought a new Sienna and Hugo and Drek were professional and knowledgeable and did not waste my time.
Exceptional customer service, fast transaction, fair market pricing and zero hassle.Meng facilitated my first car purchase! Eloy helped me acquire my second car! I would highly recommend the dealership
From sales in the front to service in the back, Heyward Allen is an excellent dealership. Special thanks to Chris Maughon for making our purchase so easy.
Great experience buying a car over internet. Sales provided all requested information and pictures/video without delay. Couldn’t ask for a better experience
Kevin has been so good to us! Second car purchased with him and the whole process was smooth! We appreciate him and the team so much!
Loved the experience.
Great
Service was great, the wait however was not so great.
Great customer service!! Thanks Brent & Rico.
Always a pleasure taking my car there. The staff is wonderful. The amenities help the wait time. The waiting room is always clean.
(Translated by Google) The sales department is incredible, and especially the service from Mr. Hector Ibañez… I am very satisfied with my purchase. (Original) El departamento de Ventas es increible, y muy en particular la atencion del Sr. Hector Ibañez… me siento muy satisfecho con mi compra
WOW what an amazing staff you have! Always friendly and helpful. Love the atmosphere of the dealership. After a long day I could sit and relax for a few.
Quick, easy and efficient way to purchase a new vehicle. Pleasure to work with knowledgeable professionals. Melvin Roberts is the best!
The service was very quick even though my appointment was late in the afternoon.
The service was wonderful. The Toyota Rental was questionable. When I took the car at 8 AM, I was told that the fuel was at 83% and I could bring it back with a similar amount in the tank. I drove it 12.6 miles and ADDED 0.75 gallon and the person at the desk indicated that the fuel level was 79% when I returned it. How is that possible?? And then that person suggested that I 'fill it up.' What is the policy? PLUS, when I had to go and add fuel, I was 4 MINUTES late, so I got charged the extra hour. So many ... Read More Google - Sep 17, 2026
Melvin was so knowledgeable and helpful. Drek was excellent as the money man! Great experience!
Hugo made it so easy for us to find a car that aligned with our desires and budget. He made the whole process clear & easy. I appreciate his transparency & willingness to help us search.
Very through service
Went for my 10,000 mile oil change and tire rotation. In and out in an hour.
(Translated by Google) Excellent service (Original) Excelente servicio
As always a great job! Keeping informed at the progress, Calling when noticing issues need to be looked at and notifying when done.
Heyward Allen Toyota is this best dealership that I have ever worked with in all of my 40 years of having a vehicle!
As always, Heyward Alan Toyota gave my car excellent service. The service took less time than they predicted and they waived a fee that I expected to pay. They are always friendly and they explain things very well. They arranged for communication throughout the experience. Thank you, Heyward Alan Toyota! I wouldn’t go anywhere else!
Friendly -fast service -communicative -professional
(Translated by Google) Very happy with the service. The way they explained everything and guided you through the entire process was very pleasant. You feel confident making this purchase. They explain every detail, no matter how small. Always. They provide a great answer to your search. I highly recommend them. Hugo would be a great help to you. When you're ready, he would be a great companion to guide you through this new phase of your purchase at Heyward Allen Toyota. Thank you for accompanying me on this new journey.
(Original)
Muy contento por la atención. La manera ... Read More Google - Sep 12, 2026
Jarred and the whole team took care of me from being to end.
Shad was the best! He made buying a new car easy and stress free. He was helpful and personable and professional. I recommend Shad for all your car buying needs!
Good service, We were there for about 3 hours and most of that time went by fast.
Always efficient and with good environments for ppl to wait. Only problem is that they are usually very busy, they can not get my car washed there together with maintenance
Maria Fennell is as usual the perfect salesperson. She goes above and beyond to help you. Maria has sold me several cars over the years. She's wonderful. She sold me a 2026 Toyota Sienna. Love that car. Thank you, Maria.
I took my car in for a routine check up. The service manager Brett was very friendly and did a great job explaining the whole process. I want to thank the two kind people who jumped off my sister’s dead Chevrolet while we were there as well. I would recommend this place to everyone.
(Translated by Google) Excellent, thank you. (Original) Excelente gracias
I just purchased my 2nd Camry from Heyward Allen Toyota in Athens. Car buying is not my favorite thing to do but I left with the car I wanted and the price I was willing to pay! I feel certain I will go there first the next time I need a car.
We were in Athens visiting. Our check engine light came on and we went to Haywood Toyota. They greeted us and explained the process. They were wonderful.
I drove from Fl. to get my car repaired due to reputation and the sufficient difference in cost. I was informed fully of the repair process. I highly recommend Heyward Allen Toyota.
Harry was very helpful and always love going to service department! Great customer service
Jason my service advisor was professional, thorough and very pleasant - exceptional experience.
My 23 tundra had to have engine replaced under Toyota recall
JR Wynn and Drek are the best. No pressure and incredibly helpful.
Service took care of rear sensor problem in a timely manor. No complaints whatsoever
Prompt Service
I took my 2025 Toyota Sienna for routine maintenance and a recall. All the employees are so nice and welcoming. The facility is clean and I like the fact that they are always making sure you understand what you are getting done and explaining everything. They keep you in the know of the services and update you throughout the whole process. They have a cute cafe and you are able to serve yourself coffee from their fancy machine or steep tea that’s available next to the cafe.
The service and sales departments at Heyward Allen treat you like they really care about the customers! Thank you!
Fantastic customer service warm and helpful
Very professional!! It was an easy visit. They kept me informed during my entire service
Super fast and very polite people in the service department. I live almost an hour away and it is worth the drive.
I had the pleasure of speaking initially with Zach, made contact with Makayla to make my purchase and finalized everything with Andree. Great experience overall.
Always friendly and accommodating.
Went in to check out an annoying roar that I expected was wheel bearings but when they checked it out it was tires. They checked the car out then came and advised me on what it needed. Very professional and pleasant folks to do business with. Price was reasonable compared to other places.
Excellent customer service. Friendly staff. High tech feedback. I'm very impressed.
I had to call the service department about a part they were very helpful and answered my questions completely. Always a good experience
Took my vehicle in at the time of my appointment. It only took about 40 minutes to complete while I waited. Staff were very friendly and welcoming. Just wish I had received the complimentary car wash.
Very smooth purchase. Eric was great to work with.
